The Decal Shop Canada
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Shipping & Refunds of Decals

Shipping & Refunds - CURRENTLY ONLY SHIPS WITHIN CANADA

Production & Shipping:
Majority of the products sold by The Decal Shop are produced when ordered and then packaged and shipped to you. The Decal Shop generally produces within 5-7 business days and then is shipped to our customers. Therefore time must be allotted for both production and shipping of the product. If we are experiencing high orders production may take longer then usual, and we will contact you to inform you that your product will arrive later then expected. If you have any questions about when you may receive your order please contact us. 

Refunds:
The Decal Shop will only refund products if they are damaged upon arrival or if the product fails due to failure of the material,
NOT THE FAILURE OF INSTALLATION. It is up to the customer to research how to install their decals and install accordingly. We know the difference of when a product fails and when an install fails.

To request a refund, the customer must provide the following:
  1. Send an email to thedecalshop01@outlook.com and explain your situation. 
  2. Provide images to prove that the product was damaged upon delivery or how it failed. 
  3. Tell if you would prefer a cash refund, or a replacement product.
The Decal Shop will not refund products after 60 Days from when it was shipped from our location.


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The decal Shop Canada
© THE DECAL SHOP CANDA 2023. ALL RIGHTS RESERVED.
  • Home
  • ABOUT
    • Installation
    • Our Story
    • Supporting Local >
      • Trout Creek Fall Fair
      • Popa Neil Memorial
  • Products
    • Business Decals
    • Custom Decals
    • Window & Wall Decals
    • Signs & Banners
    • Lettering & Numbering
    • Bulk Order Decals
    • Printing and Design
    • Magnets
    • Sled / ATV / Boat Graphics
  • Industries
  • Contact
    • GET A QUOTE